Our Credit Union proudly supports the First Coast community through volunteerism, environmental sustainability and financial leadership. We believe our members and employees play a vital role in fostering the success and future of our institution. Our commitment to this belief is expressed in our core values:
Employees are the foundation of our success. We believe in teamwork and support one another in a helpful, friendly environment. We appreciate each other and value diversity, because we know that a broad range of perspectives generates the best solutions and helps to build consensus.
Commitment to Members
Members are the focus of our credit union. We improve members' lives by providing quality products and services with dedication, energy and care. We are attentive and responsive to all member concerns.
We place a special emphasis on activities that improve financial education, enhance the quality of our educational system, upgrade the health and welfare of our community and help citizens advance their standard of living by adopting sound financial practices.
We strive for excellence in everything we do—always seeking to improve quality service. We are committed to creating the best solutions, individually and as an organization, and we have a strong desire to learn and improve.
Our success is based on the unwavering integrity of our employees. We are trustworthy, loyal and responsible. We treat one another, as well as members, community leaders and partners, with dignity and respect.
Creativity and Innovation
We constantly seek new and better ways to improve products, service delivery channels and the overall member experience.