Coronavirus (COVID-19) Updates: Announcements, Branch Availability, and Government Relief Programs. Due to high call volume from stimulus funds posting, we are experiencing longer wait times. Check our Mobile Banking app or Online Banking for account updates. Check the status of your payment by using the IRS Get My Payment Tool. (Routing #: 263078934)

All branches will be closed in observance of Independence Day on Saturday, July 4, 2020.

To comply with CDC guidelines and the City of Jacksonville emergency executive proclamation to help prevent the spread of COVID-19, we are now requiring facemasks to be worn while inside the branches.  Exceptions include children under age 2 and people with respiratory issues.  Masks are available upon request.

Hurricane Preparedness

Follow FEMA's* easy steps to make sure you’re financially ready for Hurricane season.

Be Money Ready for Hurricane Season Checklist | or call 904.354.8537

1. Consider the costs associated with disasters such as insurance deductibles and evacuation costs, and plan for those costs. Anticipate initial out-of-pocket disaster expenses for lodging, food, gas and more.

2. Check your insurance coverage. Whether you’re a homeowner or renter, contact your agent to ensure you’re adequately covered and understand exclusions. Don’t forget coverage for your car and remember that standard homeowners insurance doesn’t cover flood insurance which requires 30 days to take effect.

3. Download FEMA’s Emergency Financial First Aid Kit at The kit is a flexible tool designed to help you collect and secure the documentation you would need to get on the road to recovery without unnecessary delays.

4. Keep some cash handy. Credit Union branches and ATMs may be inaccessible if there are power outages or curfews.

5. Set aside money in an emergency fund. This can be difficult to do on a tight budget, but can be well worth the effort. Start by saving a few extra dollars each week and spread out your 10 days’ worth of supplies shopping to avoid a one-time large expense.

6. Set aside an emergency credit card. If possible, designate one credit card for emergency use only. It should have enough available credit to accommodate purchases of food and supplies for a week or more. Making purchases on a credit card will help you document disaster-related expenses.

7. Flood-proof important papers. Place photocopies of important documents in a plastic bag and double wrap them to protect against water damage. You could also upload digital copies of important documents to the Cloud.

8. Get your benefits electronically. Having electronic services in place can help you focus your energy on making other important preparations for the storm. And if absolutely have to do things like deposit a check, you can always use the Mobile Deposit feature in the Community First Mobile Banking App from anywhere you are.

 App Store icon - Available on the iPhone Google Play icon - Download our Android App


Home Buying
Know your insurance policies

Read video transcript

Additional Helpful Resources

Avoiding Scams