Fraud Alert: Caller ID / Phone Spoofing Scam: Several members have reported receiving phone calls from what appears to be Community First (on Caller ID). This is fraud. As a reminder, Community First will never make an outbound call to ask you for your personal information. If you receive any phone calls and the caller claims to be from Community First and asks you for your personal information, please hang up, call us at 904-354-8537, and report this as fraud. Thank you.

Contact Us


Phone: 904.354.8537
Toll Free: 800.342.8416

Info 24: 904.371.8000

Schedule an Appointment

Branch Locations

Branch Lobby Hours:
Monday - Thursday 9 a.m. – 5 p.m.
Friday 9 a.m. – 6 p.m.
Saturday 9 a.m. – 5 p.m.*
*The Downtown & UNF branches are closed on Saturday.
UNF Branch Student Union Center Campus parking fee applies.

Branch Drive-thru Hours:
Monday - Thursday 8 a.m. – 5 p.m.
Friday 8 a.m. – 6 p.m.
Saturday  9 a.m. – 5 p.m.

Member Contact Center Hours:
Monday - Friday 8 a.m. – 6 p.m.
Saturday 9 a.m. – 5 p.m.

Mailing Address:
P.O. Box 2600
Jacksonville, FL 32232