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At Community First, you can bank with peace of mind knowing
that your safety is our top priority.

We stay on top of the latest technology and processes
to keep you and your financial information safe and secure. We’ve got you covered.

Community First will never ask for your Online Banking credentials or your secure access code.

If you receive a call asking for this information, hang up immediately and contact us here.

Avoid invalid login attempts by updating your Online Banking username and password.

Receiving an invalid login attempt for Online Banking? We have seen this threat on the rise, and the financial industry is not immune.

Why are we seeing more of these than usual?

We have seen a significant increase in these attempts over the past year. Data collected from merchant data breaches and other sources is being tested against the financial system to attempt to uncover valid logins to online banking. This is true for us and nearly every financial institution across the board.

What can be done about this?

Fortunately, we utilize two-factor authentication and this stops these types of threats from being effective. Even if a would-be thief guesses the online username the moment they attempt to use it triggers our system to warn the member of the attempt. This means that if you get a notification then the system has performed as expected to minimize the threat.

If you received an alert for an invalid login, we would recommend that you change your user ID for your Online Banking to something more complex. The system did protect your account by not allowing any unauthorized access. It may have even been something as simple as mis-keyed information. However, to best secure your account select a user name that is simple to remember but hard to guess. Use letters and numbers in non-obvious arrangements, avoiding dictionary words and your name. You can change your user name by logging into Online Banking, navigating to Settings & Alerts and then Security Preferences.


  • How Community First protects you Protecting your accounts is our top priority. Whether you bank on your mobile device or online, your personal data could be vulnerable to identity theft or other attacks. We take security measures and precautions to ensure your accounts are protected. Learn more about what we do to ensure you are safe.
  • How to protect yourself With all of the different types of fraud and identity theft occurring every day, keeping yourself and your accounts secure might seem unattainable. But not to worry. You can take advantage of our security tips and practices to keep yourself as safe as possible.
  • Debit and credit card fraud Credit and debit card fraud involves the unauthorized use of another person’s card information to make purchases from their account or access their funds. Learn how you can protect yourself from becoming a victim of this kind of fraud.
  • How to Report Fraud You might notice a weird transaction on your statement, or you received bills from places you’ve never been. If you suspect you’re a victim of any type of fraud, find out how to report the incident. 
  • Phishing Scammers have become pretty sophisticated and will try to get you to share your personal information through email, telephone, text and even social media. Learn what to look out for. Email us at to report suspected fraud. You can report phishing, suspected fraudulent emails, suspected fraud websites, etc. We will investigate the concern and take further action as needed. 
  • Scams There are so many different types of scams, and the list just keeps growing. In order to provide the best possible protection for your data and financial well-being, we’ve gathered valuable information about recent scams that have been reported by our members and staff.  
  • Identity Theft These days, the risk of identity theft is literally everywhere. Whether you’re sharing your information at the doctor’s office, swiping your card while shopping, or even throwing away your bills without shredding them, it’s possible for your data to fall into the wrong hands. Learn how to best protect your identity.
  • Elder Financial Abuse This is a type of elder abuse in which misappropriation of financial resources or abusive use of financial control, in the context of a relationship, causes harm to an older person. Learn more and what to do if you feel you know a victim or are a victim.   
  • ATM Skimming Safety Tips Stealing debit card information using “skimmers” at gas pumps and ATMs is an old problem. But thieves are becoming more and more savvy at hiding the devices and getting around some of the fixes merchants have put in their way. Read some of our additional ATM safety tips to keep in mind when using your card.

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