At Community First, you can bank with peace of mind knowing
that your safety is our top priority.
We stay on top of the latest technology and processes
to keep you and your financial information safe and secure. We’ve got you covered.
Community First will never ask for your Online Banking credentials or your secure access code.
If you receive a call asking for this information, hang up immediately and contact us here.
Avoid invalid login attempts by updating your Online Banking username and password.
Receiving an invalid login attempt for Online Banking? We have seen this threat on the rise, and the financial industry is not immune.
Why are we seeing more of these than usual?
We have seen a significant increase in these attempts over the past year. Data collected from merchant data breaches and other sources is being tested against the financial system to attempt to uncover valid logins to online banking. This is true for us and nearly every financial institution across the board.
What can be done about this?
Fortunately, we utilize two-factor authentication and this stops these types of threats from being effective. Even if a would-be thief guesses the online username the moment they attempt to use it triggers our system to warn the member of the attempt. This means that if you get a notification then the system has performed as expected to minimize the threat.
If you received an alert for an invalid login, we would recommend that you change your user ID for your Online Banking to something more complex. The system did protect your account by not allowing any unauthorized access. It may have even been something as simple as mis-keyed information. However, to best secure your account select a user name that is simple to remember but hard to guess. Use letters and numbers in non-obvious arrangements, avoiding dictionary words and your name. You can change your user name by logging into Online Banking, navigating to Settings & Alerts and then Security Preferences.