We will be closed in observance of the holidays on the following dates and times: December 24: Close at 2:00 p.m.; December 25: Closed all day; December 31: Close at 3:00 p.m.; January 1: Closed all day. Also, due to the UNF campus being closed for the holidays, the UNF branch will be closed from December 16 – January 1.

Privacy Policy

FACTS

WHAT DOES COMMUNITY FIRST CU OF FLORIDA DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • credit card or other debt and credit scores
  • mortgage rates and payments and retirement assets

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Community First CU of Florida chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Community First CU of Florida share?

Can you limit this sharing?

For our everyday business purposes –
such as to process your transactions, maintain your
account(s), respond to court orders and legal investigations, or to report to credit bureaus
Yes No
For our marketing purposes –
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes –
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes –
information about your creditworthiness
No We don't share
For our affiliates to market to you No We don't share
For nonaffiliates to market to you No We don't share

Questions? Call toll-free (800) 342-8416

What we do

How does Community First CU of Florida protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Community First CU of Florida collect my personal information?

We collect your personal information, for example, when you

  • open an account or apply for a loan
  • give us your employment information or apply for financing
  • give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State law and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Our affiliates include financial companies, such as Payment Systems for Credit Unions (PSCU)

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Nonaffiliates we share with can include insurance companies, government agencies, plastic card processors (credit/debit/ATM), financial statement publishers or printers, mailhouse, mortgage service companies, consumer reporting agencies, data processors, check/share draft printers, and direct
marketing companies

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include loan recapture programs and financial advisors