As a responsible community partner, we want to help prevent the spread of COVID-19.

  • Therefore, we have decided to transition our branch lobby services to drive-thru only beginning Monday, March 23.
    Drive-thru hours of operation will be Mon. - Thur. 9 am - 5 pm | Fri. 9 am - 6 pm  | Sat. 9 am - 5 pm
  • Branches with no drive-thru (Mandarin, UNF and Riverside) will be completely closed with no services available for the time being.
  • The Yulee branch lobby will remain open on a limited basis. To ensure sufficient social distancing we will limit the number of members to five (5) in the Yulee branch at once. We will reopen our branch lobbies as soon as the situation allows.
  • Due to high call volume, you may experience longer than normal wait times when contacting our member experience center.  We apologize for any inconvenience.  

For your security, you may receive periodic prompts to re-register your device and enter a secure access code to continue to access Online & Mobile Banking. To ensure proper delivery of your secure access code, it is important to verify your phone number and email address on file.

Verify or update your phone number and email address

Follow the steps below to verify that we have the correct phone number and email address: 

  • Log into Online Banking 
  • Click on the Settings & Alerts Tab
  • Under Security Preferences, select the Security Access Code Delivery
  • Verify that a phone number and/or email is listed. Add and/or remove delivery methods as needed.

View our step-by-step guide to learn more about how to register your device and enter a secure access code.