Coronavirus (COVID-19) Updates: Announcements, Branch Availability, and Government Relief Programs. Due to high call volume from stimulus funds posting, we are experiencing longer wait times. Check our Mobile Banking app or Online Banking for account updates. Check the status of your payment by using the IRS Get My Payment Tool. (Routing #: 263078934)

All branches will be closed in observance of Independence Day on Saturday, July 4, 2020.

To comply with CDC guidelines and the City of Jacksonville emergency executive proclamation to help prevent the spread of COVID-19, we are now requiring facemasks to be worn while inside the branches.  Exceptions include children under age 2 and people with respiratory issues.  Masks are available upon request.

Do you have a loan with Community First and need to make a payment? We provide several payment options for your convenience. Whether it's through Online and Mobile Banking, via our Free Online Payment Tool, over the phone, or in a branch, we've got you covered. See below for our different payment options and choose the one that's best for you.

Payment Options

Make a payment using the option that works best for you.

All of our payment options are free and secure.

Online & Mobile Banking

Online & Mobile Banking

Paying from a Community First account?

Log In Here

Online Banking (or Mobile Banking, available via our mobile app) is your best bet. It's easy to make internal transfers from one account to another. Be sure to log in and enjoy the convenience of Online and Mobile Banking.

Free Online Payment Tool

Free Online Payment Tool

Paying from another financial institution?

Free Online Payment Tool

Our Free Online Payment Tool option allows you to quickly pay your loan on our website. No need to log in to Online Banking! Simply have your account and routing number from your other financial institution handy. You will also need the account number and loan ID for the Community First loan you are paying.

Over the Phone

Over the Phone

Would you rather talk to a person who can answer your questions?

Contact Us

Give us a call! One of our friendly Member Experience Center representatives can process your payment over the phone during our regular business hours. Our local phone number is 904.354.8537. Our toll-free phone number is 800.342.8416.

Stop by a Branch

Stop by a Branch

No piece of technology can ever replace in-person communication.

Branch Locations

Stop by one of our convenient 19 branches to make a payment and get some face-to-face time with one of our friendly branch staff members who can process your payment.

Understanding the payment option that is best for your loan.

Some of our payment options allow you to make a payment toward any account, while others are exclusively for certain loans. 

Online & Mobile Banking

Free Online Payment Tool

  • Our Free Online Payment Tool is a quick, easy, and secure way to make loan payments. At this time, the Free Online Payment Tool can be used to make payments toward auto loans, personal loans, personal lines of credit, debt consolidation loans, and recreational loans. 

Over the Phone

  • If paying from your Community First account, our Member Experience Center representatives can help you make payments for almost any account. However, if paying from an account at another financial institution, we can only accept payments toward auto loans, personal loans, personal lines of credit, debt consolidation loans, and recreational loans over the phone.

Stop by a Branch

  • You can make any transactions, including all payments, in a branch. 

Envelope with letter

Mail Your Payment

Although we recommend online payments, we understand that some people prefer to mail in their payments.

If you do, please include your payment coupon, if possible. With or without your payment coupon, please ensure that you write your account number and loan ID in the memo field of your check and send your payment to the correct address, which is: P.O. Box 43010 Jacksonville, FL 32203-3010. 

As a friendly reminder, please do not send cash to us via mail.

If you're ready for less mail, consider going green!

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Federally insured by NCUA. Membership is open to anyone who lives, works, or attends school in one of the following counties: Baker, Brevard, Broward, Clay, Duval, Flagler, Indian River, Lake, Martin, Nassau, Orange, Palm Beach, Putnam, Seminole, St. Johns, St. Lucie, or Volusia. Membership is also open to any relative of an existing or eligible Community First Credit Union of Florida member. We also offer membership to Select Employer Groups, including all employees of Brooks Rehabilitation and An initial deposit of $5 to be held in your Community First Share account is required for membership.