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Community First Credit Union Appoints Mortgage Sales Manager

By: Maria Coppola, APR, CPRC

Posted on 7/25/2018 12:00:00 PM

Expansion role is part of the institution’s Mortgage Transformation Project

JACKSONVILLE, Fla., July 25, 2018 – Community First Credit Union announces it has appointed a mortgage sales manager to better serve members looking to finance a new home or refinance their existing home loan. Eric Krall, previously a branch manager at Community First, has been appointed to the role effective immediately.

The additional team role is part of the credit union’s Mortgage Transformation Project, a strategic initiative to enhance and improve the suite of services and products the credit union offers locally to its members. The position is based in the credit union’s downtown headquarters and serves members across the institution’s regional network. The role includes oversight of the mortgage origination process by the credit union’s expanded home buying and home loan team.

“We are proud to offer our members a mortgage-focused manager to be their partner in home ownership or home loan refinance,” said Susan Verbeck, chief lending officer at Community First. “Eric combines his expertise with a passion for member service to help simplify the mortgage process and help them navigate the entire loan and home-buying experience.”

Krall has been with Community First since 2013, serving as branch manager at the credit union’s Bartram location. Prior to joining Community First, Krall held several banking and finance positions in the market. He served as a mortgage officer, branch manager and assistant vice president at Fifth Third Bank, a mortgage loan officer at Bank of America and an assistant VP at HSBC where he analyzed mortgage files and branch service results.

Prior to working in banking, Eric served as a proprietary stock trader at JGM Securities. He also worked as a licensed Realtor for RE/MAX. Eric holds a degree in bachelor’s degree in finance from the University of Central Florida.

Community First Credit Union’s Mortgage Transformation Project is the institution’s most aggressive redesign of the services, programs and products available to home buyers and owners. It includes programs for first-time homebuyers to those in need of jumbo loans. Available loans include no closing costs (up to $5,000), down payments as low at 3 percent and loans with quick-close guarantees at 30 days or less. Community First also offers home equity loans and home equity lines of credit along with adjustable rate mortgages.

Community First Credit Union of Florida is a state-chartered credit union based in Jacksonville serving anyone who lives or works on the First Coast. Community First is one of the 10 largest credit unions in the state, serving more than 130,000 members and with assets of $1.6 billion. Community First has 18 locations and 300 employees. A not-for-profit, Community First is a full-service financial institution offering banking, loans, mortgages and investments for consumers and businesses throughout the First Coast.