To comply with CDC guidelines and the City of Jacksonville emergency executive proclamation to help prevent the spread of COVID-19, we are now requiring facemasks to be worn while inside the branches.  Exceptions include children under age 2 and people with respiratory issues.  Masks are available upon request.

Coronavirus (COVID-19) Updates: Announcements, Branch Availability, and Government Relief Programs. Due to high call volume from stimulus funds posting, we are experiencing longer wait times. Check our Mobile Banking app or Online Banking for account updates. Check the status of your payment by using the IRS Get My Payment Tool   (Routing #: 263078934)

Take your online banking experience to the next level with eStatements! These PDF files contain all the same information and look just like your printed, paper statements. The only difference is they are delivered securely through Online Banking instead of through the mail. eStatements also provide convenience and security benefits, which means less worry for you.

8 Reasons to
Switch to eStatements:

1. Immediate Access

View your statements as soon as they become available, rather than waiting for them to be printed and mailed. You’ll receive an email notifying you when your statement is ready and waiting. You'll not only receive immediate access to your account statements but also to your important tax statements.

2. Convenient, Centralized Storage

On the go? No problem. Access your statements whenever and wherever you want, whether you’re at work, at a coffee shop, or on your couch. Gain access with your laptop, desktop, tablet, or mobile device.  

3. Increased Security

Protect your information from being stolen or delivered to the wrong address. Secured by your online login credentials, your statements can only be accessed by you. eStatements are also a fraud deterrent, allowing you to remove the paper trail and reduce your chance of mail fraud or identity theft. This is especially helpful during vacation and holiday seasons.

4. Constant Access

Download eStatements on your computer, tablet, or mobile device and save them for offline viewing later. This will also allow you to print them, if needed. 

5. Automatic Notifications

With our email notifications, we'll let you know the moment your eStatement is ready for viewing. We'll also notify you electronically with important information regarding your CD accounts, overdraft privileges, rate changes on your secured loans, and more.

6. Save the Planet

Replacing your multi-page paper statement with an electronic version saves trees and reduces greenhouse gases associated with paper manufacturing, printing, and mail transportation.

7. Less Clutter

Never misplace your statements again. Your online account acts as a virtual filing cabinet, so you’ll always know the exact location of your documents. Give yourself less paperwork to sort through. Electronic delivery means also you’ll have less clutter in your mailbox and shredder.

8. Free and Easy

eStatements are free to access and the sign-up process is easy. Simply follow the instructions on the right.

Instructions for getting started:

  1. Log in to your account via Online Banking or by using our Mobile Banking app.
  2. If logged into the mobile app, click on the 'Menu' button and then click on the “Statements” tab. If logged in via desktop, simply click on the “Statements” tab on the left.
  3. On the Statement Preferences page, choose “eStatements” as the delivery preference.
  4. View the Electronic Records Consent Agreement and click on "I agree to the Electronic Records Consent Agreement”

To learn more about eStatement FAQs click here.

eStatement-sample menu and preferences