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Hurricane Irma Updates

How We're Helping in the Wake of Irma

Hurricane Irma has passed, but the storm’s effects are still being felt throughout Northeast Florida. Our entire community has been touched by the storm in some way and we are thinking about all our friends and neighbors who are still suffering.

At Community First, we exist to serve our members. You’ve placed your trust in us, so rest assured our team is working hard to make sure you’re able to get your homes, families, and businesses back to normal. If you are impacted by Hurricane Irma in any way small or large, we have put together some helpful solutions for you and your finances.

Loan, Mortgage and Credit Card Late Fees to be Waived through Saturday, September 30, 2017.

If you are late on this month’s mortgage, credit card and/or loan payments, we are waiving all late fees through September 30, 2017 for all mortgage, consumer, auto, credit card, and business loans. No need to apply or notify us of your late payment. No late payments will be reported to credit bureaus during this time frame.

NSF, ODP, and Overdraft Transfer Fees to be Waived through September 19, 2017:


We are waiving all insufficient funds fees (NSF), overdraft protection fees (ODP) and Overdraft Transfer Fees through Tuesday, September 19, 2017.

ATM Fees to be Waived

At non-Community First ATMs, we are waiving all your transaction fees through Tuesday, September 19, 2017. We want you to be able to get the cash you need anywhere you go.

Special Hurricane Recovery Loan


We hope you and your families are safe and you do not have extensive damage to your homes or property. But, if you are one of the many residents of our five-county region who needs a little extra help, we have created a special Hurricane Recovery Loan.

This loan will be available to all members and will have a flat 7.5 % interest rate for all credit ratings and tiers. The process for applying for this loan is the same as for our other loans. Members must go through our normal approval processes.

This cash loan is a five-year fixed rate* loan up to $25,000 and can be used for storm recovery, preparations, repairs, travel and accommodations or for any other immediate cash need for your family. Absolutely no home ownership or equity is required.

For more information, click here or call (904) 354-8537, option 3.

All Branches are Open and Ready to Serve You

Please let us know how we can further serve you as our community recovers from the storm.