Dr. John Verville's Story
Dr. Verville is the owner of Dr. John D. Verville Family & Cosmetic Dentistry in Fleming Island. He became a business member in April 2013. Before coming to Community First, Dr. Verville had his business account at a well-known regional bank. The bank had plenty of resources, but Dr. Verville needed and wanted something more. "Working with a larger, regional bank, it's difficult to find out exactly who you're talking to and who's making the decisions. We needed a line of credit when I first moved over to Community First and the customer service on that was fantastic. John handled it quickly, professionally; it was just a simple, painless procedure."
When we asked him about his relationship with Community First, Dr. Verville reflected on his private practicre, saying, "As a small business person, I'd like to be treated like we treat people at my business. And I like to be treated in a friendly, caring manner, knowing it's more than just a dollar bill or a tooth or whatever that might be. At Community First, they treat you like a human being." He also discussed efficiency, stating, "With Community First, I have answers within a matter of minutes. They're quick, and efficient, and caring."
As his practice continues to grow, Dr. Verville knows that he can trust Community First for all of the commercial lending products and personal services he needs to run his business. "As a dentist, equipment and technology is always improving and getting dramatically better" he said. "There will be a time in the very near future that I'm going to need to upgrade some equipment; I know it's going to happen. And I know that Community First will be there to help me."
When we asked him how he felt about working with a single banker for his business needs, he said, "One of the most valuable things that Community First gives me is peace of mind, knowing that I can pick up the phone, I can deal specifically with one person -- or any other issues, I know I'll be in good hands."
Dr. Verville frequents our Fleming Island branch and uses our Online Banking platform for his business banking needs.