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Community First Credit Union Opens Expansion Branch in South Jacksonville

December 10, 2013 3:58 pm EDT

JACKSONVILLE, Fla., November 22, 2013 – Community First Credit Union, based in Jacksonville, celebrated the opening of its 17th branch office with a commemoration of the new location on Friday. The Bartram Branch at 13910 Village Lake Circle in South Jacksonville represents an expansion for the credit union. Credit union employees and leaders as well as Jacksonville Mayor Alvin Brown and representatives from the Jacksonville Chamber of Commerce celebrated the opening with a ceremonial ribbon cutting at 9:30 a.m.
“This new branch stands as a testament to our commitment to serve our 107,000 members where they live or work,” said John Hirabayashi, CEO and president of Community First Credit Union. “Bartram Park is an area that has experienced tremendous growth in recent years. We are excited to see the impact of this growth and the opening of so many businesses both big and small.”

The Bartram branch will serve the more than 1,500 credit union members who live within a five-mile radius plus another 2,000 to 3,000 who will eventually join the credit union. The location features a state-of-the-art interior with “dialogue towers” which replace traditional tellers and create an integrated, online experience for customers who have moved away from cash transactions. The new branch building is a green design and is Silver LEED Certified, as recognized by the U.S. Green Building Council. It was designed by Gresham, Smith and Partners and completed by Auld & White Constructors. The branch joins the Hodges and St. Augustine locations in Community First’s commitment to green, adopted by the credit union in 2008. Community First Credit Union started construction on the expansion branch in March 2013 while announcing its most successful year in history. The opening of the branch coincides with several enhancements, including a re-invented business banking program and a newly-launched mobile business banking platform.

In 2012, Community First Credit Union achieved its strongest earnings performance on record, concluding the year with a record high 9.90 percent capital ratio. Additionally, its Net Promoter Score, the gold standard for customer loyalty, is considered world class at 79.4 percent (2012). In addition, Community First Credit Union administers The Community First Cares Foundation, the only own non-profit foundation administered by a credit union in Jacksonville.

Community First Credit Union of Florida is a state-chartered credit union based in Jacksonville serving anyone who lives or works on the First Coast. Community First is one of the 10 largest credit unions in the state, serving more than 106,000 members and with assets of $1.3 billion. Community First Credit Union has 17 locations and 300 employees. A not-for-profit, Community First is a full-service financial institution offering banking, loans, mortgages and investments for consumers and businesses throughout the First Coast. For more visit or find the credit union on Facebook or Twitter.