Automatic credit or debits from your account have become a convenient way to deposit and withdrawal money from your account electronically. Whether it’s an income tax return, paycheck, retirement check, insurance payment, etc., you can have piece of mind that checks aren’t sitting in your mailbox and you don’t have to write a check or mail a payment.

When establishing an automatic credit or debit on your account, the company will ask for the Routing Transit Number and your account number, see example below.

To protect yourself from fraud make sure before giving out your account number that you know the company you are doing business with. This information should only be needed if you are authorizing them to directly debit or credit your account.

Automatic Payment Error Resolution

If you think your statement is incorrect, or if you need more information about a transfer on the statement, please contact us no later than 60 days from the day you were sent the first statement on which the problem or error appeared.

If the charge is in error, you will need to submit a completed WSUPP form. To submit your completed form you can fax it to 904.371.7992, bring it to any of our convenient branch locations or mail it to:

Community First Credit Union of Florida,
Attention: Automated Services,
P.O. Box 2600,
Jacksonville, FL 32232-0077.