Community First Credit Union of Florida (Community First) is a state-chartered credit union based in Jacksonville serving anyone who lives or works in Baker, Clay, Duval, Flagler, Nassau, Putnam, and St. Johns counties.

Community First has over 70 years of history serving our growing First Coast community and is a values-driven organization. We recognize members and employees as important and valuable contributors to Community First's success. This belief is supported by our core values: Commitment to Members, Creating Trust, Continuous Improvement, Collaboration, Creativity and Innovation and Community Focus

Community First is one of the ten largest credit unions in the state, serving over 100,000 members, with assets exceeding $1.1 billion. Community First is a not-for-profit, full-service financial institution offering banking, loans, mortgages and investments for consumers and businesses throughout the First Coast.

Community First's commitment to the community is a natural evolvement. Our Board of Directors is comprised of volunteer officials, executives and staff who take an active role in community activities. Our focus is to strengthen the natural tie that binds us to the communities we serve. Community First's environment reflects a team-oriented atmosphere, where all employees work together toward a common goal: Providing financial solutions for every stage of life.

Community First’s mission is to provide the highest in quality financial solutions for every stage of your life.

What one quality is needed to build and maintain any strong relationship? Trust. Community First Credit Union of Florida will be the most trusted advisor for our members, being their first choice for superior financial solutions, comprehensive products and unparalleled service experiences.

Community First is a values-driven organization that recognizes members and employees as important and valuable contributors to Community First’s success. Each of us believes and supports the following core values:

Commitment to members:

Members are the focus of our credit union. We improve members' lives by providing quality products and services with dedication, energy and caring. We are attentive and responsive to member concerns.

Creating trust:

Our success is based on the unwavering integrity of our employees. We are trustworthy, loyal and responsible. We treat one another—as well as members, community leaders and partners—with dignity and respect.

Continuous improvement:

We strive for excellence in everything we do–always seeking to improve quality service. We are committed to creating the best solutions, individually and as an organization, and we have a strong desire to learn and improve.

Collaboration:

Employees are the foundation of our success. We believe in teamwork and support one another in a helpful, friendly environment. We appreciate each other and value diversity because we know that a broad range of perspectives generates the best solutions and helps to build consensus.

Creativity and innovation:

We constantly seek new and better ways to improve products, service delivery channels and the overall member experience.

Community focus:

We place a special emphasis on activities that improve financial education, enhance the quality of our educational system, upgrade the health and welfare of our community and help citizens advance their standard of living by adopting sound financial practices.